These Terms of Service govern your use of this website, ReplyBadger, and any services provided by LOUDCOAT LLC.

By using this website, submitting a form, booking an appointment, requesting a demo, or communicating with us, you agree to these Terms of Service.

1. Company Information
ReplyBadger is operated by LOUDCOAT LLC.
LOUDCOAT LLC provides business growth systems, lead response tools, customer communication systems, landing pages, follow-up workflows, and related services.

2. Use of This Website
You agree to use this website only for lawful purposes.
You agree not to:
- Use this website for fraudulent activity
- Submit false or misleading information
- Attempt to interfere with website security
- Copy, reproduce, or misuse our content, branding, or materials
- Use our website or services in a way that violates applicable laws

3. Service Information
Information on this website is provided for general business and service purposes.
We may update, change, or remove website content, service descriptions, pricing, offers, or availability at any time without notice.
Submitting a form or requesting a demo does not create a client relationship until both parties agree to specific services, pricing, and terms.

4. ReplyBadger Communications
ReplyBadger is designed to help businesses respond faster to leads, missed calls, inquiries, and customer messages.
Actual results may vary based on the business, offer, response process, follow-up quality, customer demand, and other factors outside our control.
We do not guarantee specific revenue, lead volume, sales results, appointment volume, or conversion rates.

5. Text Messaging Terms
By providing your phone number and giving consent, you agree to receive text messages from LOUDCOAT LLC and ReplyBadger.
Messages may include appointment confirmations, appointment reminders, missed-call follow-up, customer service replies, sales follow-up, demo information, and service-related notifications.
Message frequency may vary. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP.
For help, reply HELP or contact us at [email protected].
Consent to receive text messages is not a condition of purchase.

6. Opt-In Consent
You may opt in to receive messages by submitting a website form, booking an appointment, scanning a QR code, using a chat widget, requesting information, or otherwise providing your phone number with consent.
By opting in, you confirm that the phone number provided is yours or that you have permission to provide it.

7. Opt-Out
You may unsubscribe from text messages at any time by replying STOP.
After opting out, you may receive a final confirmation message confirming that you have been unsubscribed.
You may also contact us directly at [Insert Email Address] to request removal from future communications.

8. Customer Responsibilities
If you become a client of LOUDCOAT LLC or use ReplyBadger as part of your business, you are responsible for:
- Providing accurate business information
- Using services lawfully
- Honoring customer opt-outs
- Not sending prohibited, illegal, misleading, or abusive messages
- Maintaining proper customer consent
- Reviewing your own legal, privacy, and compliance obligations

9. Payments and Fees
Fees, billing terms, setup costs, monthly service charges, and cancellation terms will be provided separately in a written agreement, invoice, proposal, checkout page, or service order.
Unless otherwise stated in writing, setup fees are non-refundable once work has started.

10. Cancellations
Cancellation terms may vary by service.
If services are month-to-month, cancellation may require written notice before the next billing cycle. Any specific cancellation terms will be stated in the applicable service agreement, invoice, or proposal.

11. Intellectual Property

All website content, branding, designs, copy, graphics, systems, workflows, service names, and related materials are owned by LOUDCOAT LLC or used with permission.
You may not copy, reproduce, modify, sell, or reuse our materials without written permission.

12. Third-Party Tools
Our services may use third-party tools, platforms, software, communication providers, payment processors, website platforms, CRM systems, analytics tools, and hosting services.
We are not responsible for outages, errors, pricing changes, data issues, or service interruptions caused by third-party providers.

13. No Guarantees
LOUDCOAT LLC and ReplyBadger are designed to improve response speed, customer communication, and lead follow-up.
We do not guarantee specific business results, income, revenue, rankings, lead volume, appointment volume, or sales outcomes.

14. Limitation of Liability
To the maximum extent allowed by law, LOUDCOAT LLC will not be liable for indirect, incidental, special, or consequential damages, including lost profits, lost revenue, lost leads, lost data, or business interruption.
Your use of this website and our services is at your own risk.

15. Indemnification
You agree to hold harmless LOUDCOAT LLC, ReplyBadger, its owners, team members, contractors, and service providers from claims, damages, losses, liabilities, or expenses arising from your use of our website, services, or communications systems.

16. Privacy
Your use of this website and our services is also governed by our Privacy Policy, available at:
[Insert Privacy Policy URL]

17. Changes to These Terms
We may update these Terms of Service at any time. Updates will be posted on this page with a new “Last Updated” date.

18. Governing Law
These Terms are governed by the laws of the State of Washington, without regard to conflict of law rules.
19. Contact Us
If you have questions about these Terms of Service, contact us:
LOUDCOAT LLC
ReplyBadger
Email: [email protected]
Phone: 360.525.3837
Website: loudcoat.com